Shipping & Packaging information

My Packaging Story - I am an obsessive recycler and am not keen on excess packaging used to post parcels. So to that end here is more about Knit One Kits packaging.

The green plastic bags I use are made from recycled plastic and the clear plastic bags I use for some kits are Biodegradable. I had a look at paper packaging but for two reasons I still use plastic, firstly I can't find a bag big enough to hold some of my larger kits and secondly I had one order that was left on a doorstep and subsequently got very wet and spoilt! Patterns are sent in a card backed envelope. This is the standard packaging and is called 'No Fuss'

Many of my orders are bought as gifts and I appreciate that this simpler packing approach may not cut the mustard when it comes to presentation. So you can select to have your package 'Gift Packaging'. You will see this displayed at the check out under the shipping costs drop down. The order will be packed in a brown craft box, with tissue and a raffia or fabric bow. I can also add a personal note from you if you contact me on knitone247@gmail.com at the time of ordering. 

UK POSTAGE

Pick up your own order - If you live in the Leicester area you can select the 'collect from doorstep' option and collect from LE2 Knighton at no cost.

Low cost local delivery - For £1.50 I deliver to LE1, LE2, LE3, LE4, LE5, LE7, LE6 select at checkout, this will be with you by the end of the next day. 

All orders are sent using either Tracked 24 or Tracked 48, select at the checkout. You will receive a tracking notification from me either by email or phone. Then you should get updates from Royal Mail

Prices start at £3.90. Any order over and including the value of £45 is sent free of charge Tracked 48. Any order received by 8pm will be dispatched in most cases the next working day. If you have a particular date that you require the parcel for please drop me an email so I am aware, knitone247@gmail.com 

 

OVERSEAS PARCELS

I have loaded shipping rates for many countries, but to keep it simple only for parcels up to 499 grams in weight (including packaging). 

Having read the recent problems some other vendors are having post Brexit I have regrettably decided to suspend sales to Europe for the time being. Apologies for any inconvenience caused.

Using Royal Mail I ship to Zone 3 - United States

 

If you wish to buy goods weighing more than 500g again please email me and I can add the charge on. Please note the Royal Mail Tracked and Signed for Service in not available in all countries. I'm really quick at replying to email queries, check your spam for my response.

Customs declaration - please also note that your order from me may be subject to customs charges by your border customs department, unfortunately I have no control over this.

If your border customs decide to charge you then you will have to pay I'm very sorry but I can not help you out with this. So please be aware before proceeding with an order.

Top tip: consider having an item sent to your work address. However Knit One Kits can not accept any responsibility for items going astray once they are delivered at your place of work.